0

Peste 640 de miliarde de dolari se vor investi in tehnologii de interactiune cu clientii pana in 2022.

Conference Arena, membru Marketing Insiders Group, a reunit comunitatea de CX din Romania si a supus dezbaterii solutii inovatoare de atragere si loializare a clientilor la cea de-a 9a editie a [...]

0

Quality Control Management, platformă de management calitate dezvoltată de către Mediatel Data și Claim Expert

București 01.02.2020 – Mediatel Data, cel mai mare furnizor autohton  de software în industria de contact center, lansează  împreună cu Claim Expert, parte din grupul VIG, Platforma de Quality [...]

0

La nivel global, doar 12% din companii au atins nivelul de maturitate in aria de customer experience.

Comunicat de presa Conference Arena, membru Marketing Insiders Group, organizeaza cea dea 9 a editie a Customer Experience Forum, eveniment recunoscut de business care expune solutii inovatoare [...]

0

CCC with new strategic partner – TELUS International

Vancouver, Berlin, Frankfurt, 04.12.2019. European private equity firm Ardian sells CCC, one of Europe’s leading business process outsourcing providers, to TELUS International „Today [...]

0

Join the largest Event Dedicated to the Romanian Business Services Sector, November 18th

The Association of Business Service Leaders in Romania (ABSL Romania), the organization that represents the local Business Services sector, will organize the industry’s most important event of [...]