Descrierea companiei

Fondata in 2010 de catre profesionisti in industrie, Optima este un furnizor de talie medie de servicii de contact center externalizate, ce a reusit in scurt timp sa-si dezvolte un portofoliu solid de clienti din diverse domenii de activitate, dar mai ales o reputatie solida de partener de incredere concentrat pe calitate. “Ne sprijinim partenerii in vedere eficientizarii si dezvoltarii afacerilor printr-o abordare ce vizeaza excelenta in vanzari si in suportul acordat.

Obtinerea premiului “Best Medium Contact Center (outsourced) in 2013, 2015 si 2016” confirma angajamentul nostru catre calitate, dezvoltarea rapida, precum si orientarea catre parteneriate de lunga durata.”

Company Description

Established in 2010 by experienced industry professionals, Optima is a medium-sized provider of contact center services with focus on quality of the projects, clients and people.

“We support our clients in growing their business and increasing customer satisfaction, through best in class approach, for both support services and sales. The “Best Medium Contact Center (outsourced) in 2013, 2015 and 2016” award confirmed our commitment to quality, fast development and strong market reputation. Our philosophy is to build long term partnerships for sizeable and high quality projects.”


Bld. Dimitrie Pompeiu, nr. 10A,
Conect Business Park, cladirea C1, et. 3, sector 2, Bucuresti
TEL: +40 21 300 19 45
FAX: +40 21 300 30 25


Daniel Mereuta
Managing Director